CDW’s Automation Journey with Milestone & Hai Robotics
Joint webinar by CDW, Milestone Projects, and Hai Robotics on building a scalable fulfilment centre through vertical automation.
March 25, 2026, 13:00 - 13:30 (CET)
Overview
To support growing electronics demand across the UK, CDW needed to transform its fulfilment operations. The challenge: how to maximise storage density and reduce manual handling without expanding warehouse footprint.
In this joint webinar, CDW, Milestone Projects, and Hai Robotics walk you through the project: from the initial drivers and technical design to the go-live experience and operational results.
You'll hear how the team delivered a 12m-high, tote-based automation system in just 600 sqm, resulting in ~10,000 storage locations and significantly leaner workflows.
Key Takeaways:
-
What inspired CDW’s automation shift and why now
-
How a 12m-high automation solution was customised to meet density targets
-
Conveyor integration and system design decisions
-
Early operational outcomes & cross-team collaboration insights
This session is ideal for:
-
Electronics & tech fulfilment leaders
-
Warehouse & operations managers
-
Automation consultants & solution integrators
-
Digital transformation & supply chain heads
Speaker introduction:
Steve Hill
Head of Strategic Initiatives—Supply Chain
Steve Hill is Head of Strategic Supply Chain Initiatives at CDW UK, with over 15 years’ experience driving transformation, operational excellence, and continuous improvement across logistics and technology-led environments.
His career highlights include leading major warehouse relocations, redesigning customer service operations, simplifying complex processes, and delivering significant inventory optimisation to strengthen efficiency, resilience, and customer outcomes.
Jared Storey
Milestone Projects CEO
Jared Storey founded Milestone Projects in 2022 to help businesses unlock the full potential of their warehouses and supply chains through advanced automation and intelligent engineering.
Drawing on experience as both a consultant and integrator, his experience combines strategic insight with hands-on delivery, designing and implementing systems that continue to perform, adapt, and drive efficiency, resilience, and growth.
Nikil Bharakhada
Country Manager UK & Ireland at Hai Robotics
Nikil Bharakhada has been at Hai Robotics since 2022 and is now the Country Manager for UK & Ireland, helping businesses transform warehouse operations through advanced robotics. He specializes in autonomous case-handling solutions that deliver flexibility, scalability, and real-world impact across modern supply chains.
Focused on innovation and results, Nikil works with retailers, e-commerce, and logistics providers to solve complex operational challenges and accelerate automation adoption. He’s passionate about turning cutting-edge technology into practical solutions that redefine warehouse efficiency.
Reserve your spot today and gain real-world insights from
one of the UK’s most forward-thinking warehouse automation projects.