Software Business Analyst（South Korea）

Key Responsibilities:

• Own end-to-end software requirements management for commercial projects: requirement gathering, analysis, implementation, acceptance, and change management.

• Conduct requirement workshops with domestic and overseas customers; translate business needs into functional specifications (FDS, interface documents) and secure customer sign-off.

• Manage software delivery for assigned projects from pre-sales through implementation close-out; ensure high-quality solution delivery to all software system users.

• Collaborate with product and R&D teams to feed back field requirements and customer insights, driving product iteration and improvement.

• Support continuous improvement of software delivery processes, templates, and methodologies; contribute to team knowledge sharing and training.

• Manage customer expectations and drive satisfaction; provide technical, product, and project management support to customers and internal operations teams.

Qualifications:

• Bachelor‘s degree or above in Computer Science, Logistics, Robotics, or related field.

• 3+ years of experience in requirements analysis and project delivery for WMS, logistics planning, or IT systems.

• Strong business analysis, logical thinking, and documentation skills; able to lead requirement development and management independently.

• Language: Professional proficiency in English required as a working language; Korean native or professional proficiency is strongly preferred for Korea-facing projects; Chinese (Mandarin) is a plus.

• Willingness to travel domestically and internationally as required.