HaiPick Climb Reaches 10,000-Robot Milestone Across Global Customer Projects

Hai Robotics recently announced that more than 10,000 HaiClimber robots have been contracted for customer projects worldwide, marking a significant step in the solution’s commercial growth.

Since its global introduction in 2025, HaiPick Climb has been selected for customer projects in 12 countries across Asia, Europe, North America, South America and Australia. Its growing customer base includes ANTA, Panasonic, Arvato, ITOCHU, METTLER TOLEDO and True Protein, spanning industries such as apparel, e-commerce, healthcare, retail, automotive, grocery and consumer electronics.

Reliability has been central to Hai Robotics’ approach to warehouse automation since the company was founded, and HaiPick Climb reflects that same commitment. Development began in 2022, followed by several years of engineering validation and refinement before its global introduction in 2025. To support long-term stability, critical mechanisms are subjected to full-lifecycle endurance and aging testing as part of the product validation process.

Since its global introduction, HaiPick Climb has continued to evolve through new features and enhancements informed by experience across different warehouse environments, order profiles and business requirements. In parallel, experience gained from live customer projects has strengthened delivery practices, supporting consistent implementation, stable go-live and dependable day-to-day operations.

“Reaching 10,000 robots is an important milestone, but what gives us greater confidence is what happens after go-live,” said Richie Chen, Founder and CEO of Hai Robotics. “Eight customers have expanded their existing systems or selected HaiPick Climb again for new projects. Together, first-time selections and repeat investments show that customers are not only adopting the solution but choosing to grow with it. That continued commitment speaks to confidence in its reliable operational performance, our ability to deliver consistently and its capacity to support long-term growth.”

For customers, this experience brings greater certainty when introducing automation into core warehouse operations. HaiPick Climb can adapt to evolving workflows and operational requirements while supporting stable fulfillment performance and future system expansion.

“In a market where demand, order profiles and sales channels can change quickly, flexibility is essential. We needed automation that could support our core operations without locking the warehouse into a fixed model. HaiPick Climb allows us to expand and adapt our operations as the business evolves,” said Zhang Yu, CEO of ITOCHU Logistics (China).

HaiPick Climb in operation at the ITOCHU Logistics facility

As HaiPick Climb reaches more markets and operational environments, Hai Robotics will continue to turn real project experience into higher reliability, stronger delivery standards and stable long-term performance for customers worldwide.