Milestone Projects and Hai Robotics Strengthen Partnership Following Award-Nominated CDW Automation Project
Milestone Projects, a leader in warehouse automation and integration, and Hai Robotics, a global pioneer in Autonomous Case-handling Robot (ACR) systems, have strengthened their partnership following the successful delivery of a large-scale warehouse automation project for CDW, a Fortune 500 technology solutions provider.
The collaboration began with the design and implementation of a 12-metre-high HaiPick system at CDW’s UK Logistics and Technology Centre — one of the tallest tote-handling solutions in Hai Robotics’ European portfolio. The system enabled CDW to increase storage density, improve order accuracy, and achieve higher throughput within a compact footprint.
This project not only showcased the synergy between the two teams but also set the foundation for a long-term strategic partnership focused on innovation, reliability, and continuous improvement in warehouse automation.
The partnership between Hai Robotics and Milestone Projects marks a major milestone in warehouse automation, as together, we have successfully designed and delivered the first 12-metre-high tote storage solution in the region.
"This collaboration showcases the power of combining our robotic storage technology with Milestone Projects’ deep expertise in project delivery and integration. As the original solution designer, I had the privilege of working closely with both teams to transform a visionary concept into an operational reality. Following the success of this project, I have since taken on the role of Country Manager for Hai Robotics, continuing our partnership collaboration to redefine intralogistics in the region." – Nikil Bharakhada, Solution Engineer at the time of the project, now Country Manager for the UK & Ireland at Hai Robotics.
“Through a close technical partnership with Hai Robotics, we delivered a high-density tote-based system fully customised to our client’s needs. Their expertise was instrumental in validating our approach and ensuring a smooth, successful rollout from concept to go-live.” – Jared Storey, CEO at Milestone Projects
The CDW project has been shortlisted for the Supply Chain Excellence Awards 2025 in the category “Warehouse Initiative Award”, recognizing the impact of the automation solution on operational efficiency and scalability.
Building on this success, Hai Robotics and Milestone Projects are already exploring new projects that leverage their combined expertise to deliver customized, future-ready automation systems across various industries — including retail, e-commerce, healthcare, and manufacturing.
As part of their ongoing collaboration, the two companies are also planning a joint webinar to share key learnings and best practices from the CDW implementation.
You’re invited to join the session on February 12, 2026, 13:00 - 13:30 (CET), where both teams will discuss how technology and collaboration can reshape warehouse operations across Europe. Click Here to Join Now!
About Milestone
Projects Milestone Projects brings over 30 years of experience in the engineering and automation industry, with a proven track record of delivering projects from £10k to £120m. The company combines engineering expertise with a hands-on, customer-focused approach to deliver tailored, high-impact solutions across logistics, manufacturing, retail, and more.
