FAQ & Glossary

Empower Your Understanding of Warehouse Automation

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  • HaiPick
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  • HaiStation
  • HaiCharger
  • 3PL Solution
  • Retail Solution
Can different container sizes be used in the same ASRS automation?

Yes. HaiPick System 3 supports multiple container sizes within the same ASRS warehouse.

What container sizes does HaiPick System 3 handle?

HaiPick System 3 easily accommodates containers ranging from 300×300 mm up to 850×650 mm. Different configurations can be tailored to your warehouse needs. Contact us to find the perfect fit for your operation.

Why are Companion AMRs used in HaiPick System 3?

High-speed AMRs are designed to move goods efficiently between storage racks and workstations, navigating complex routes with turns and dodges. Faster acceleration and driving speed shorten handling time, boosting throughput. This design is tailored for piece-picking scenarios and complements the HaiPick Robots.

Why does HaiPick System 3 use two types of warehouse robots?

Each robot type has its own strengths. HaiPick Robots excel at vertical movement, picking and storing totes up to 12 meters high, in triple-deep configurations, and handling loads up to 50 kg. Companion AMRs excel at horizontal movement, quickly transporting these totes between workstations and racks at speeds of up to 4 m/s. By combining both, HaiPick System 3 accelerates fulfillment, reduces manual handling, and boosts overall warehouse throughput.

Can I visit CeMAT Shanghai while I’m in China?

Absolutely. We’ve scheduled the Hai NexTech Tour right before CeMAT Shanghai to give you the perfect opportunity to attend the show.

If you'd like help with entrance tickets or prefer a guided visit, just let us know — we’re happy to assist.

What should I do to get ready?

Just a few simple steps:

  • Check if you need a visa to enter China — we’re happy to assist with the application process if needed.

  • Book your international flights to and from China.

Once you arrive, we’ll take care of everything else — from local transport and hotel stays to meals and site visits.

Is the event free of charge?

Hai Robotics will cover all on-the-ground expenses in China — including local transportation, accommodations, meals, and curated site visits — so you can focus fully on the innovation journey ahead.

 

Please note that international flights to and from China are not included and should be arranged separately.

Is the event free of charge?

Yes, attendance at this event is completely free of charge. We want to make it simple for industry professionals to explore the latest in scalable warehouse automation without barriers.

As our guest, you’ll also enjoy:

  • Complimentary hotel accommodation the night before the event

  • Full access to live system demonstrations and direct discussions with our experts

  • Networking opportunities with peers facing similar challenges

  • A carefully chosen thank-you gift to take home

How to be a part of the event?

The Hai NexTech Tour is invitation-only, designed for a select circle of professionals. Each registration is reviewed to ensure a focused and high-value experience. Due to limited capacity, some registrations may not be accepted — thank you for your understanding.

What is the Hai NexTech Tour?

The Hai NexTech Tour, hosted by Hai Robotics EMEA, is a series of exclusive events renowned for their success in previous years, with seats selling out quickly. Designed for Hai customers and partners, it offers a dynamic platform to explore cutting-edge technologies and solutions, share innovative ideas for business growth, and uncover new opportunities for achieving process excellence in supply chain and logistics.

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Dual-Wheel Drive

A mode that uses two wheels to provide driving power.

Drive-in/Drive-through Rack

Drive-in and drive-thru racks are used with forklifts and pallet jacks. Both systems let lift trucks enter from either side to access pallets. The loads are supported by rails that are attached to upright frames.

Drive-in racking offers tight storage of boxes, ample aisle area, and allows the forklift to enter the aisle from one side.

Drive-thru racking provides good storage capacity but allows access from both ends. It uses the FIFO method of retrieval – first in, first out.

Dynamic Location

There are storage boxes of different sizes in the warehouse, and the placement of the boxes is adjusted based on the spacing between them in order to maximize the storage capacity.

Deep Learning

Deep learning is a subset of machine learning, which is essentially a neural network with three or more layers. These neural networks attempt to simulate the behavior of the human brain—albeit far from matching its ability—allowing it to “learn” from large amounts of data. While a neural network with a single layer can still make approximate predictions, additional hidden layers can help to optimize and refine for accuracy.

Differential Steering

A mode that uses the speed difference between two or more drives without independent steering mechanism to enable steering.

Driving Wheel

A wheel that can provide driving power for the AGV.

Emergency Stop Button

A button, when pressed in case of an emergency, the robot will stop.

Escape Unlocking Device

An unlocking device on the inner side of the safety fence for emergency escape.

Fork

A component on the robot, which can stretch, rotate, and pick and place goods.

Forward Logistics

The process of planning, implementing, and managing the flow of goods or products from the point of origin to the point of consumption or distribution.