FAQ & Glossary

Empower Your Understanding of Warehouse Automation

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All Questions
  • All Questions
  • HaiPick
  • Others
  • HaiStation
  • HaiCharger
  • 3PL Solution
  • Retail Solution
What container sizes does HaiPick System 3 handle?

HaiPick System 3 easily accommodates containers ranging from 300×300 mm up to 850×650 mm. Different configurations can be tailored to your warehouse needs. Contact us to find the perfect fit for your operation.

Why are Companion AMRs used in HaiPick System 3?

High-speed AMRs are designed to move goods efficiently between storage racks and workstations, navigating complex routes with turns and dodges. Faster acceleration and driving speed shorten handling time, boosting throughput. This design is tailored for piece-picking scenarios and complements the HaiPick Robots.

Why does HaiPick System 3 use two types of warehouse robots?

Each robot type has its own strengths. HaiPick Robots excel at vertical movement, picking and storing totes up to 12 meters high, in triple-deep configurations, and handling loads up to 50 kg. Companion AMRs excel at horizontal movement, quickly transporting these totes between workstations and racks at speeds of up to 4 m/s. By combining both, HaiPick System 3 accelerates fulfillment, reduces manual handling, and boosts overall warehouse throughput.

Can I visit CeMAT Shanghai while I’m in China?

Absolutely. We’ve scheduled the Hai NexTech Tour right before CeMAT Shanghai to give you the perfect opportunity to attend the show.

If you'd like help with entrance tickets or prefer a guided visit, just let us know — we’re happy to assist.

What should I do to get ready?

Just a few simple steps:

  • Check if you need a visa to enter China — we’re happy to assist with the application process if needed.

  • Book your international flights to and from China.

Once you arrive, we’ll take care of everything else — from local transport and hotel stays to meals and site visits.

Is the event free of charge?

Hai Robotics will cover all on-the-ground expenses in China — including local transportation, accommodations, meals, and curated site visits — so you can focus fully on the innovation journey ahead.

 

Please note that international flights to and from China are not included and should be arranged separately.

Is the event free of charge?

Yes, attendance at this event is completely free of charge. We want to make it simple for industry professionals to explore the latest in scalable warehouse automation without barriers.

As our guest, you’ll also enjoy:

  • Complimentary hotel accommodation the night before the event

  • Full access to live system demonstrations and direct discussions with our experts

  • Networking opportunities with peers facing similar challenges

  • A carefully chosen thank-you gift to take home

How to be a part of the event?

The Hai NexTech Tour is invitation-only, designed for a select circle of professionals. Each registration is reviewed to ensure a focused and high-value experience. Due to limited capacity, some registrations may not be accepted — thank you for your understanding.

What is the Hai NexTech Tour?

The Hai NexTech Tour, hosted by Hai Robotics EMEA, is a series of exclusive events renowned for their success in previous years, with seats selling out quickly. Designed for Hai customers and partners, it offers a dynamic platform to explore cutting-edge technologies and solutions, share innovative ideas for business growth, and uncover new opportunities for achieving process excellence in supply chain and logistics.

What is the load for the tote used for Grappling-hook ACR?

The standard load is 30 kg. The maximum load can be customized to 50 kg.

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Automated Warehouse

A warehouse or logistics facility that utilizes automation technology, such as robotics, conveyor systems, and automated storage and retrieval systems, to perform various tasks and operations.

Bracket

An overhang connecting piece with a joist is installed at its end, hooked onto the upright.

Beam

A key component that is vertically hooked onto the upright and directly bears the vertical load of the goods in the cell. Beams are generally arranged in X direction.

Bay

Unit of number of inventory locations in X direction.

Bumper

A device that can protect against the colliding person or object when a person or object collides with the AGV in contact.

Batch Picking

Batch picking involves picking multiple orders simultaneously by collecting all the required items for each order in a single trip to the warehouse floor. It is often used when multiple orders contain the same or similar items, allowing for increased productivity and reduced travel time.

Buffer Shelving

A rack for temporary storage after the robot picks up the goods from the warehouse, which is mostly used for robot-people docking, and includes flow rack and shelf rack.

Buffer Wall

A rack for temporary storage after the robot picks up the goods from the warehouse, which is mostly used for robot-people docking, and includes flow rack and shelf rack.

Confidence

The level of certainty or trust in the accuracy, reliability, or effectiveness of a specific process, system, or operation in the warehouse or logistics industry.

Conveyor

A device for conveying materials, usually using a belt or roller.