FAQ & Glossary

Empower Your Understanding of Warehouse Automation

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All Questions
  • All Questions
  • HaiPick
  • Others
  • HaiStation
  • HaiCharger
  • 3PL Solution
  • Retail Solution
How does HaiPick charge?

When the HaiPick robot runs out of power (and a voice alert appears), it automatically moves to a charging station to get fully charged. Built-in protection circuits ensure safe charging throughout the process. After charging, the robot stops charging automatically.

What communication method does HaiPick use?

The HaiPick system consists of Wi-Fi and other wireless networks. The robots connect to the HaiQ intelligent management platform, which monitors their working status and health condition.

What safety functions does HaiPick possess?

The HaiPick system has several safety functions, including obstacle detection, anti-collision features, audio-visual and voice alerts, an emergency stop button, lifting anti-falling mechanisms, and motor protection.

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Carton

A box made of corrugated cardboard.

Case

A box for holding goods

Chassis

The frame of the robot which performs the basic functions of a robot, such as positioning, navigation and obstacle avoidance, and enables the robot's intelligent walking.

Cable Carrier

Also called wire/cable protection tow line, which is a device that constrains cables/wires or air hoses/oil hoses to facilitate their rotation and movement.

Carton Picking

Carton picking refers to the process of picking items directly from cartons or boxes rather than individual units or items. It is commonly used when items are pre-packed in cartons, making it more efficient to pick them in bulk.

Cross-station Rate

The rate or speed at which goods or products are moved or transferred between different stations or areas within a warehouse or logistics facility.

Cantilever Rack

Cantilever racks are the ideal racking system used for heavy large, bulky or oddly-shaped materials that must remain off the floor.

Decanting

The process of transferring or removing goods or products from one container, such as a pallet or box, to another container or storage unit, typically for consolidation or redistribution purposes.

Double-Deep

A storage method that stores only two units of goods in the depth direction of the cell.

Depth

Rack size in column direction