FAQ & Glossary

Empower Your Understanding of Warehouse Automation

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What technologies are driving innovation in the 3PL industry?

Key technologies include warehouse automation, IoT solutions, data analytics platforms, robotics, and real-time inventory visibility tools. These innovations help 3PLs improve efficiency, accuracy, and scalability.

Can HaiPick System 3 handle full cartons/original packaging?

Yes. The system supports automatic tray handling, enabling full-case in/out without repacking.

Are there success stories or automated warehouse projects I can visit?

Yes. HaiPick System 3 has been deployed in over 100 projects worldwide with 10,000+ robots. Explore our customer case studies to see real-world results, or contact us to arrange a site visit and experience the system firsthand.

How is worker safety ensured when using warehouse robotics?

HaiPick System 3 includes multiple safety features:

  • Standard safety fences around automation zones.

  • Workstation protections like safety doors placed in the workstations to prevent arm injuries.

  • Smart safety vests (HaiVest) detect personnel and adjust robot speed or stop robots automatically, allowing safe maintenance without downtime.

How long do AMR batteries last, and how often do they recharge?

Fast-Transit Companion AMRs use LTO batteries with up to 10,000 charge cycles. Each charge takes ~15 minutes and provides roughly 3 hours of operation. LTO batteries offer high safety, fast charging, and wide temperature tolerance.

Can multiple storage depths coexist in one warehouse automation system?

Yes. HaiPick Robots can work with aisles having different depths, e.g., double-deep racks in some aisles and triple-deep in others.

Can AMRs connect to automated conveyors?

Yes. AMRs can deliver containers directly onto conveyors.

Can I use my own containers with HaiPick System 3?

Yes. The adjustable gripping forks can adapt to your existing containers, no matter if you have existing totes or are using cartons.

What is the maximum weight a container can hold?

Each container can hold up to 50 kg.

Can different types of containers be used in the same ASRS automation?

Yes. The system can handle totes, cartons, and trays simultaneously in one warehouse.

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Carton

A box made of corrugated cardboard.

Case

A box for holding goods

Chassis

The frame of the robot which performs the basic functions of a robot, such as positioning, navigation and obstacle avoidance, and enables the robot's intelligent walking.

Cable Carrier

Also called wire/cable protection tow line, which is a device that constrains cables/wires or air hoses/oil hoses to facilitate their rotation and movement.

Carton Picking

Carton picking refers to the process of picking items directly from cartons or boxes rather than individual units or items. It is commonly used when items are pre-packed in cartons, making it more efficient to pick them in bulk.

Cross-station Rate

The rate or speed at which goods or products are moved or transferred between different stations or areas within a warehouse or logistics facility.

Cantilever Rack

Cantilever racks are the ideal racking system used for heavy large, bulky or oddly-shaped materials that must remain off the floor.

Decanting

The process of transferring or removing goods or products from one container, such as a pallet or box, to another container or storage unit, typically for consolidation or redistribution purposes.

Double-Deep

A storage method that stores only two units of goods in the depth direction of the cell.

Depth

Rack size in column direction