Distribution Center of Online Bookstore

800% putaway efficiency


Putaway Efficiency

60,000 books shipped/day


Books Shipped Per Day

130% storage density


Storage Density

ROI 3 years

3 years

Return on Investment

Project Introduction



Booktopia is the leading online book retailer in Australia. A major driver of book sales is availability, and therefore Booktopia needed to keep stock of as many books as possible. For this project the approach was to trial ACR robots to improve storage density and reduce labor time and cost per order.

booktopia australia distribution center video
Our Solution

Booktopia, Australia’s largest online bookstore, recently incorporated the case-to-person piece picking method supported by HAI ROBOTICS in its 14,000 sqm distribution center in Lidcombe, NSW. This is the first step towards a solution that will enable the leading retailer to ship up to 60,000 books across 145,000 different titles per day. As a customer-centric organization, Booktopia is constantly exploring the latest innovation and technology to help improve its speed to market and the overall experience for its rapidly growing customer base. Throughout 2020, Booktopia invested $12 million in the expansion of its 14,000 sqm DC in Lidcombe, NSW

1. Doubling capacity

The HAIPICK ACR robots utilizes 3D visual recognition technology to identify goods without the need for codes, resulting in faster inventory count through shelf scanning. It supports multi-size carton and tote picking and can be applied to multiple business needs. Furthermore, the robots use artificial intelligence technology to establish which SKUs are in demand and re-organize the inventory accordingly, resulting in further efficiencies.

2. Integrating Robotics and Conveyors

HAIPICK ACR robots drop/pick from up to 11 different conveyor locations while in the same spot. What’s more, robots can charge between the conveyors saving space and time. HAIPICK ACR system allowed robots to work directly with conveyors, reducing space and operators while delivering high throughput and storage capacity.

3. ROI in Less Than 3 Years

In September 2020, Booktopia made the commitment to order a further 90 robots and the project is ongoing. The project will be cash flow positive in four to six months and the retailer will have a return on its investment in less than three years.

“With this solution, the efficiencies we get from pick and putaway drive efficiencies in other areas of the business. ”

Wayne Baskin
--Chief Technology Officer at Booktopia
Booktopia Australia automated distribution center of online bookstore
Booktopia Australia distribution center automation of online bookstore

“With this solution, the efficiencies we get from pick and putaway drive efficiencies in other areas of the business. ”

Wayne Baskin
--Chief Technology Officer at Booktopia

Please fill out the form to
download the resource

I've read and accepted Privacy Policy
Register to become a HAI ROBOTICS website user to get more resources.

Booktopia Case

Learn how Booktopia heightened efficiency & capacity with ACR systems and provided ROI in less than 3 years. Download the case study now.


Get In Touch

Contact Hai Robotics automation experts and learn how we can elevate your operations and increase storage density.

Contact Us